Bambi Har

It’s not $99/mo. They aren’t transparent with their pricing. I was charged almost $4K and then another $160 charge that was just random. But that’s not it… if you want help with a job description, they charge for that too. It’s hard to get a hold of anyone in a timely manner. They will not communicate via email. I need to cancel and they called me 5 min before our appt while I was in a meeting. I called back at the appointment time and no one answered and I never received a return call after I left a voicemail. I’m still trying to cancel but the only way to do that is to talk to your manager which you have to schedule a meeting with. I give it a 2 start because the HR policies that we created with Bambee where good and helpful. The customer service and pricing transparency has ruined the experience for me.

WARNING: I heard about Bambee on a Podcast advertisement that said starting at $99/mo. They were very eager and responsive during my trial period but right after, they hit my credit card for $4k! (A year up front), not monthly. They quit following up after that. It seems they only want money, and not to serve their customer. I called to cancel because I don't see the value in it and it was a month and a half after being billed. They said it was denied and were bordering on rude, shifting the blame solely on me for not following up until now. I advised that I feel like a bait and switch happened, though they snuck something in the fine print terms I'm sure. Also, everyone I dealt with during my trial period (haven't used it since), is gone from the company which shows high turnover and the Podcast they were advertised on no longer advertises for them. Seems like big company issues. JUST A WARNING, this is not a money saving service. I will say that their platform is nice, and for a monthly fee, less, maybe it would be worth it but with this company culture, I would advise other avenues. Which is Ironic since it's an HR company. Awaiting an escalacted request for reimbursement.

Terrible customer service. Auto-renewed my membership after several conversations about not doing this. Have attempted to contact my "account rep" multiple times, also attempted to contact their billing department several times via email and phone, no response, it has been two weeks of messages and emails, not one response. Forced to deny the charges on the credit card because there is no one to speak to.

This is the most horrible company to hire to do your payroll. We no longer have them and needed clarification for our quarterly taxes and they never call you back. I have left tons of messages and can never get through to talk with anyone. They never returned our calls and are still charging us. When we terminated them. This company is horrible.